weather.man@tesco.net

I just wanted to publicly highlight some excellent customer/member
service I've just received from An Oige, the Irish YHA people.

I emailed some availability requests and they had problems sending a
reply to me by email. So instead they typed out the availability and
snail mailed me in first class from Ireland. Wow.

I've personally emailed the lady responsible, but I was so chuffed I
thought I'd mention the extraordinary level of service publicly. Not
many organisations would go to such lengths to help their
members/customers.

I am of course in the process of booking an 8 night trip around Ireland
and I'm now looking forward to my trip even more. It'll be my first
ever visit to Ireland. First impressions last.

Thanks to all at An Oige again,

Karl Shepherdson

Arthur Figgis

On 13 Mar 2005 02:57:06 -0800, weather.man@tesco.net wrote:

>I emailed some availability requests and they had problems sending a
>reply to me by email. So instead they typed out the availability and
>snail mailed me in first class from Ireland. Wow.

I came across German hostels which replied to all e-mails by post.

Email: Hello do you have a bed on X?
Hostel by post: Yes
Email: Can I book it please?
Post:Yes
&c

!!
--
Arthur Figgis Surrey, UK

Rob Devereux

My feeling is like anything you get very good people and very bad. I had
mixed responses from An Oige - I booked a long way ahead in Killarney and
they messed up the booking(but then on the plus side gave us a better room
than we had booked), but the guy in Valentia Island was excellent and
couldnt have been nicer - he bent over backwards to make the stay
comfortable and easy.

Rob

<weather.man@tesco.net> wrote in message
news:1110711426.179675.226840@g14g2000cwa.googlegr oups.com...
> I just wanted to publicly highlight some excellent customer/member
> service I've just received from An Oige, the Irish YHA people.
>
> I emailed some availability requests and they had problems sending a
> reply to me by email. So instead they typed out the availability and
> snail mailed me in first class from Ireland. Wow.
>
> I've personally emailed the lady responsible, but I was so chuffed I
> thought I'd mention the extraordinary level of service publicly. Not
> many organisations would go to such lengths to help their
> members/customers.
>
> I am of course in the process of booking an 8 night trip around Ireland
> and I'm now looking forward to my trip even more. It'll be my first
> ever visit to Ireland. First impressions last.
>
> Thanks to all at An Oige again,
>
> Karl Shepherdson
>

Trudie Mann

We loved Valentia Hostel stayed in 1985 and had a great time doing the Ring
of Kerry with lots of adventures on the way. The worst hostel that I have
ever stayed at was at Ballinskellig...mould on the dorm walls and they did
not provide cutlery at Irish Hostels then and we had to make do eating with
kitchen implements. The Warden was a real grumpy woman...arr memories!

Rob Devereux

Last time I went(2003), Valentia island was still fantastic but the warden
was really struggling to make ends meet - spent a lot of tiem singing in the
pubs and selling hot dogs to keep body and soul together. Best little place
on earth though to stay...

Rob

"Trudie Mann" <trudie_mann15@hotmail.com> wrote in message
news:b97afb92e54d4657a36514f02bde4d92@ureader.com. ..
> We loved Valentia Hostel stayed in 1985 and had a great time doing the
Ring
> of Kerry with lots of adventures on the way. The worst hostel that I have
> ever stayed at was at Ballinskellig...mould on the dorm walls and they did
> not provide cutlery at Irish Hostels then and we had to make do eating
with
> kitchen implements. The Warden was a real grumpy woman...arr memories!