US-CA-SAN FRANCISCO

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Solutions
Customer Support Manager
SAN FRANCISCO, CA

Salary: $0 - 0 / Annually
Job Type: Full Time
Category: Computer-IS

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Customer Support Manager

Title: Manager, Customer Support
Location: San Francisco, CA
Position Type: Full time
Travel: 10-30%

Our Security company has developed the first fully integrated
management, storage, and intelligence gathering software for
existing CCTV and digital surveillance networks. With activation
of our security appliances and their related software, corporate
and government security teams extend their effectiveness and
reduce the cost of monitoring and storage of surveillance data
across their distributed organizations.

Job Description
The Customer Support Manager will have a wide variety of
responsibilities during the complete cycle of delivering our
products to customers and supporting them after the sale. The
Customer Support Manager will work with Sales and Field
Engineering to plan and schedule customer installations and
procure and position the required inventory to deliver on those
deployments. After sales, this position will be the first line
of support for end-users and channel partners, both on the phone
and during occasional visits to customer sites. The Customer
Support Manager will also proactively assure customer
satisfaction through periodic contact and visits with end-users.

Experience working in a fast-paced startup environment where
priorities may change daily required. Must be comfortable working
independently and able to meet deadlines, i.e. will take
initiative in scheduling and managing the time necessary to
complete projects and tasks on time.

Requirements:
" Excellent written and verbal account management communication,
especially via phone
" Excellent organizational skills and attention to detail
" Experience developing new business processes and delivering
training on those processes

Relevant Systems / Technologies:
" Complete fluency with Microsoft Windows and Office
applications
" Non-technical background acceptable, will train on support
procedures

Must be a U.S. citizen or permanent resident.

Competitive salary and bonus with medical and dental benefits
offered.

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(See Job Descripton)

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Contact Information
Solutions
Reference Num: 3132-10-MH37 (include when applying)

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	#1
Solutions	US-CA-SAN FRANCISCO - Customer Support Manager (GO Jobs) * * * * * * * * * * * * * * * * * * * * * * Job Posting Provided by GO Jobs, Inc. * View Thousands of Jobs... *** Visit us at http://www.GOJobs.com?JBID=10314 * * * * * * * * * * * * * * * * * * * * * * DO NOT REPLY TO THIS POSTING * * To apply for this job use the link below * * * * * * * * * * * * * * * * * * * * * * Solutions Customer Support Manager SAN FRANCISCO, CA Salary: $0 - 0 / Annually Job Type: Full Time Category: Computer-IS ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Customer Support Manager Title: Manager, Customer Support Location: San Francisco, CA Position Type: Full time Travel: 10-30% Our Security company has developed the first fully integrated management, storage, and intelligence gathering software for existing CCTV and digital surveillance networks. With activation of our security appliances and their related software, corporate and government security teams extend their effectiveness and reduce the cost of monitoring and storage of surveillance data across their distributed organizations. Job Description The Customer Support Manager will have a wide variety of responsibilities during the complete cycle of delivering our products to customers and supporting them after the sale. The Customer Support Manager will work with Sales and Field Engineering to plan and schedule customer installations and procure and position the required inventory to deliver on those deployments. After sales, this position will be the first line of support for end-users and channel partners, both on the phone and during occasional visits to customer sites. The Customer Support Manager will also proactively assure customer satisfaction through periodic contact and visits with end-users. Experience working in a fast-paced startup environment where priorities may change daily required. Must be comfortable working independently and able to meet deadlines, i.e. will take initiative in scheduling and managing the time necessary to complete projects and tasks on time. Requirements: " Excellent written and verbal account management communication, especially via phone " Excellent organizational skills and attention to detail " Experience developing new business processes and delivering training on those processes Relevant Systems / Technologies: " Complete fluency with Microsoft Windows and Office applications " Non-technical background acceptable, will train on support procedures Must be a U.S. citizen or permanent resident. Competitive salary and bonus with medical and dental benefits offered. ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ (See Job Descripton) ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Contact Information Solutions Reference Num: 3132-10-MH37 (include when applying) **************************** FREE 1 Year Subscriptions to Nearly 300 Career Related Magazines! As a valued member of the GoJobs.com community, we would like to extend the opportunity to subscribe to many leading magazines absolutely FREE. There are absolutely no hidden or trial offers, and no purchase necessary. Publications are absolutely free to those who qualify. Browse from the extensive list of titles currently offered and be sure to check back often as we will be adding new titles over the coming weeks and months. Click here to subscribe! http://gojobs.tradepub.com ************************** View this job on our web site: http://www.gojobs.com/seeker/JobDeta...205&JBID=10314 Apply Online: http://www.gojobs.com/seeker/aoFrame...703&JBID=10314 View other jobs from us: http://www.gojobs.com/seeker/JobList...205&JBID=10314 *********** Visit us at http://www.GOJobs.com&JBID=10314*************